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Before You Travel

Before packing your baggage, we strongly recommend you consider the following:

Checked Baggage
The free baggage allowance per passenger (adult or child) is as follows:

European Routes

Effective 01 June 2010, Air Mauritius has implemented the “piece baggage concept” for travel on its services between Europe and Mauritius.

Economy Class One piece of baggage up to a maximum of 23 kg
Business Class Three pieces of baggage of maximum 23 kg each (Total of 69 kg)

Each piece of baggage should not exceed 158 cm (Length + Width + Height). For oversized baggage exceeding 158 cm, a flat fee of USD 300 (Ex-Mauritius) or EUR 300 (Ex-Europe) is payable.

The following categories of passengers will be entitled to one free additional piece of luggage up to a maximum of 23 kg irrespective of class of travel:
  • Kestrelflyer Gold & Silver card holders. The additional allowance will be given upon presentation of card at the airport.
  • Students travelling on basis of Student fares. The additional allowance will be mentioned on the ticket.
  • Seamen traffic travelling on Seaman’s fares. The additional allowance will be specified on ticket.
For multi-sector routings involving both MK and other airlines, the baggage allowance as specified on the ticket or itinerary receipt will be applicable.

For transatlantic travel via Europe, each passenger will be entitled to two pieces (2 x 23 kg) as free baggage allowance for through check-in only.

Non-European Routes

Economy Class 23 Kg
Business Class 30 Kg

Students will get 40 kg baggage allowance if travelling on Student fares.

Kestrelflyer members will get extra allowance as follows over and above their baggage entitlement:

Rodrigues Other Routes
Gold Card 8 Kg 12 Kg
Silver Card 5 Kg 8 Kg

Rodrigues Route (except for travel to/from Australia)

Economy Class 15 Kg

Australia – Mauritius and Australia - Rodrigues route via Mauritius

Economy Class 30 Kg

Conditions apply. Click here for guidelines

Important Notes :
  • If you have a connecting flight on another carrier different rules and conditions may apply.
  • Certain airports, including Mauritius, restrict the weight of any single piece of baggage to 32kg for health and safety reasons.
  • Although we take reasonable care in handling you baggage, it must be strong enough to withstand normal handling.
  • Your bag should bear a clearly visible tag or sticker with your name and ideally your telephone number.
Infants
Infants (under two years) benefit from a free baggage allowance of 10 kg and free transport of a stroller and one piece of cabin baggage on international flights. On the Rodrigues route, infants are allowed a free baggage allowance of 5 kg plus one stroller and one piece of cabin baggage.



Cabin Baggage
For your own safety and comfort, the number and size of baggage you may carry into the cabin are limited.

Please click here for our Hand baggage policy.

Your attention is drawn to the policy enforcing single cabin baggage out of Kuala Lumpur International Airport. Click here for more info.

Liquids, Aerosols and Gels
Click here for details

Carriage of Sports Equipment

Click here for our policy on carriage of sports equipment.

Ship Models

Ship models will be accepted as checked baggage against payment of flat fee of USD 55. Dimensions (length + width + height) must not exceed 95 cm and weight up to maximum of 5 kg.

Security & Safety
Due to the specific conditions in flight and nature of air travel, authorities restrict the carriage of certain items. You should check the following two categories of restricted items before packing your baggage: You are responsible for the contents of your baggage. If you accept an item from someone else, make sure you know the exact content thereof and inform staff at check-in.

Lock your baggage* and do not leave it unattended until checked in.
 * except when travelling from/to USA

Fragile items
Please avoid packing fragile items in your Checked baggage

Our liability for damage to fragile items is limited. Click here for details

Valuable items
We recommend you pack valuable items in your cabin baggage and keep them with you at all times.
Should you decide to pack them in your checked baggage, it is advisable you contract additional insurance cover as our liability is strictly limited. Click here for details.

Medication
If you need to carry medication, we recommend you :
  • Place them in your hand baggage
  • Carry prescriptions as it may be required by security or customs officials.
  • For liquids and gels details click here

Carriage of products of animal origin
Click here for European Union regulations.

Important Note to passengers proceeding to India
Please find below mandatory requirements for passengers arriving from international flight and connecting on domestic flight in India.

1) All passengers arriving into India on International flights need to clear their baggage through customs at the first port of entry in India. This is a mandatory requirement and needs to be done even if the baggage has been through tagged till the final destination within India. Failing to do this may result in the passenger reporting bags as missing/lost on arrival at final destination within India.
2) Liquids/Aerosols/Gels (LAG's) which are purchased in the duty free are not allowed in Cabin Baggage on domestic flights in India.

Carriage of frozen food on board ATR ex-Rodrigues
Please find below our policy regarding the carriage of frozen food on board the ATR aircraft ex-Rodrigues.

Frozen food should be:
Either:
Packed in plastic bags and enclosed in a hermetically sealed cooler box.
Or
Packed in sealed plastic bags and placed in polystyrene box and the whole being wrapped with plastic sheets. Passengers will be required to use the wrapping service at SGD Airport.
Or
Packed in sealed plastic bags, wrapped in newspaper (to absorb moisture) and then packed in a carton box before undergoing wrapping service at SGD Airport.

Additional measures:
1) Maximum weight of product per package/box should not exceed 5 kg.
2) No ice or dry ice to be used in the packages during air transportation.
3) Air Mauritius staff at the Airport and the officers of Airport of Rodrigues will ensure integrity of packages prior to acceptance at check-in counters in Rodrigues.
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