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Applicability of our conditions of carriage

Find out our applicability below.

Check baggage2.1 General

Except as provided in Articles 2.3, 2.5 and 2.6, our Conditions of Carriage apply to all flights, or flight segments, where our name or Airline Designator Code is indicated in the carrier box of the Ticket for that flight or flight segment.

By making a flight reservation with us, the first named person on the reservation agrees on behalf of all persons detailed on the reservation that he/she:

a. has read these Conditions of Carriage and has the authority to and does agree to be bound by them; 
b. consents to our use of personal data in accordance with our Privacy Policy and is authorised on behalf of all persons named on the reservation to disclose their personal details to us, including where applicable, special categories of data (such as information on health conditions or disabilities and dietary requirements); 
c. is over 18 years of age and where placing an order for services with age restrictions declares that he/she and all members of the party are of the appropriate age to purchase those services; and
d. accepts financial responsibility for payment of the flight reservation on behalf of all persons detailed on the reservation.

2.2 Carriage To / From USA and Canada

These conditions apply to carriage between places in the United States or Canada or between a place in the United State or in Canada and any place outside thereof, only to the extent they are incorporated in tariffs in force in those countries. 

2.3 Charter Operations

If carriage is performed pursuant to a charter agreement, these Conditions of Carriage apply only to the extent they are expressly incorporated by reference in the charter agreement or the corresponding Ticket. 

2.4 Code Shares

On some services, we have arrangements with other carriers known as "Code Shares". This means that even if you have a reservation with us and hold a ticket where our name or airline designator code is indicated as the carrier, another carrier may operate the aircraft. If such arrangements apply to your flight we or our authorised agents will advise you of the carrier operating the aircraft at the time you make a reservation. 

2.5 Overriding Law

These conditions of Carriage are applicable unless they are inconsistent with any Tariffs or laws which apply to your contract of carriage, in which e vent such Tariffs or laws shall prevail. 

 If any provision of these Conditions of Carriage is invalid under any applicable law, the other provisions shall remain valid. 

2.6 Conditions Prevail Over Regulations

Except as provided in these Conditions of Carriage, in the event of inconsistency between these Conditions of Carriage and Carrier's regulations, these Conditions of Carriage shall prevail, except where tariffs in force in the United States or Canada apply, in which case the tariffs shall prevail.