MEET & ASSIST SERVICE
As from 01 February 2023, customers may opt for a Meet & Assist service at Roissy Charles de Gaulle airport, Paris in France.
This is a paid-for service wholly managed by Net Services, directly billed to and immediately payable by Customers to Net Services. customers must book directly with Net Services for the below services.
Make a booking
- Click here to book your Meet & Assist service
- Customers may also choose to make booking requests through email to [email protected], with copy to [email protected]
- Emergency hotline :
- Office : 01 49 19 22 36 or 01 49 19 26 51
- Mobile : 06 59 40 41 50 / 0659 40 41 51
Minimum pre-request: by 13.00 before the service.
Net Services will confirm booking details by e-mail within 12 hrs of receipt of the request.
Cancellation of booking:
- Bookings canceled 03hrs pre-advise will be charged at full fare.
- No Show will be a Full Charge.
Meet & assist service detailsArrivals
- Meet and Greet of the passengers upon their arrival in Charles De Gaulle Airport.
- Expedite passenger through immigration authorities on priority basis.
- Collection and transportation of the customers’ luggage through customs.
- Escort of the clients to their next arranged transportation mean.
- In the unfortunate event of lost luggage, assistance with the formalities and follow up until luggage is found and delivered to the customers.
- Pre-contact with the customer or his driver to confirm flights and other arrangements.
- Meeting of the car at the curb and collection of all luggage.
- Assistance with tax refund process.
- Transportation of luggage to the appropriate check-in counter.
- Assistance in clearing security checks and obtaining the necessary boarding passes.
- Priority passage through immigration and airport security.
- Escort to the airline VIP lounge or to the gate for pre-boarding.
- Meeting of the passenger at the aircraft upon arrival at Charles De Gaulle airport and escort to the gate of the connecting flight.
- Priority passage and by-pass of waiting lines at immigration and airport security screenings.
In the event of an impossible connection due to unfortunate delays, assistance with new booking on the next available flight.
- Special assistance for senior citizens and children who are travelling alone or in groups.
- Service in following language : English, French, and Arabic
- Transfers in chauffeur driven cars at exit from the airport.