Mobile Boarding Pass
Important note: Mobile boarding pass is now accepted on flights departing from Mauritius, Paris, South Africa, London, Reunion, Amsterdam and Geneva only.

How to obtain your mobile boarding pass?

Step 1
When you check-in on your mobile device and reach the screen below, click on the Boarding Pass button to view your mobile boarding pass.

Step 2
Capture a screenshot of the boarding pass (showing the QR code and flight details, please see below) and save it on your mobile.

I have downloaded and saved my boarding pass on my mobile. How do I use it at the airport?

You are required to show your Mobile Boarding Pass at three locations:

1. At the baggage drop-off counter if you have bags to check in.
2. At the Immigration and Security checkpoints
3. At the boarding gate – place your mobile device showing the QR code in front of the gate reader to scan the Mobile Boarding Pass and board the flight directly.

Present it to the cabin crew when boarding the flight.

Should passenger’s mobile device be unavailable or malfunctioning, they need to go to a check-in or baggage drop-off counter where a printed boarding pass will be issued to them. Any hardcopy of Mobile Boarding Pass that has been printed by the passenger is NOT a valid format of Boarding Pass and will not be accepted.