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All international commercial flights are suspended until 30 June 2020 - Click here for Re-booking information

All international commercial flights are suspended until 30 June 2020


WE WILL BE BACK SOON! STAY SAFE!

In response to the outbreak of Covid-19 and the resulting travel restrictions to Mauritius and to most destinations where we operate, we have decided to suspend all international commercial flights until 30 June 2020.

We will be back soon, and are looking forward to welcoming you again on our flights. We also wish to let you know that while operating during the Covid-19 outbreak we always upheld highest standards of sanitary safety. Click here to view the measures we take.

Stay safe!

FLEXIBLE REBOOKING

In order to enable our passengers to better plan their future travel, flexible rebooking facilities will apply for holders of Air Mauritius tickets issued on or before 31 May 2020.

Rebooking

Regardless of conditions of the original booking, all penalty fees will be waived for passengers who wish to change their travel dates.

Not sure when you wish to travel?

For tickets issued up to 31 March 2020:
If you are not sure when you wish to travel, claim a voucher worth the price of your ticket plus a 10% bonus on the fare (excluding travel taxes). This voucher will be valid for a period of 24 months and enable you (or a person to whom you wish to transfer the voucher) purchase a ticket for future travel. No penalty fee will be applicable.

After 24 months full refund at original ticket value may be granted if the passenger requests same.

The 10% bonus is also valid for vouchers that have already been issued. 

Passengers who opt for a monetary refund instead, will be charged an amount under the cancellation rules as specified.


For tickets issued from 01 April to 31 May 2020:
If you wish to cancel your trip, claim a voucher worth the price of your ticket. This voucher will be valid for a period of 12 months and enable you to purchase a ticket for future travel. No penalty fee will be applicable. 

Passengers who opt for a monetary refund instead, will be charged an amount under the cancellation rules as specified.

 

MAURITIAN NATIONALS ABROAD

Mauritian Nationals stranded abroad may wish to consult the policy set by the Ministry of Foreign Affairs, Regional Integration, and International Trade by clicking here.


CONTACT US

Our Call Centre will remain at your service seven days a week from 08h00 to 20h00 on +230 207 7575 or via email at
reservations_mru@airmauritius.com. We thank you for your patience should you have to wait a while due to the number of calls currently being attended to.

Please channel your request through your travel agent if you have not booked directly with us.


Useful Links

Air Transport & COVID-19 Coronavirus (IATA Update)

World Health Organisation