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Passengers aged 60 and above may book online and email supporting documents to reservations_mru@airmauritius.com or fax them on +230 466 9014. Tickets will be issued within 72 hours through our Call Centre + 230 2077575. Check all eligibility criteria.
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Students aged between 15 and 29 years may book online and email supporting documents to mailto: reservations_mru@airmauritius.com or fax them on +230 466 9014. Tickets will be issued within 72 hours through our Call Centre + 230 2077575. Check all eligibility criteria.
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You cannot book Seniors or Students online for departures less than 4 days from now. Please contact us for your booking.
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Booking must include at least 1 Adult
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You are allowed 1 infant per adult
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You are not allowed to add other types of passengers to senior bookings. Please create separate bookings for Seniors.
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You are not allowed to add other types of passengers to student bookings. Please create separate bookings for Students.
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TRAVELLING WITH PETS
Even though your pet can't fly in the cabin with you, we know your pets are part of your family – which is why we treat every animal who flies with care. Your pet can still travel safely and comfortably on the same flight as you, in the hold of most of our aircraft.
Acceptance of your pets on board Air Mauritius flights is strictly as per the latest edition of the IATA Live Animals Regulations Manual.
Special conditions may apply for the carriage of certain categories of animals, for example bulldogs, bull terriers, burmese cats, etc.
Prior to travel, you will have to ensure that your pet is in good health, vaccination certificates are up to date and all relevant permits (export/import/transit) are in order.
Travelling with your pet in cabin
Air Mauritius does not allow the transportation of pets in cabin.
Travelling with your pet as checked luggage
Pets can be carried as checked luggage ONLY FROM MAURITIUS and depending on the local country regulations you intend to visit. These include domestic animals such as cats, dogs, birds, etc. Please check with Air Mauritius (+230 207 7575) or your travel agent prior to your travel. Note that pets will not be accepted as checked luggage without prior reservation and the appropriate documentation.
Due to the COVID-19 pandemic, live animals will NOT be accepted as checked baggage for travel INTO MAURITIUS. All live animals are to be shipped as CARGO, and you must hold vaccination certificates and all relevant documentation (Export /Transit / Import permits) as required by the Local Authorities.
Passengers who intend to travel with a pet as checked baggage must notify Air Mauritius at the time of booking their flight. The applicable rate on MRU-CDG sector is at EUR 350 including the cage for a maximum allowed weight of 32 kg.
Important note: Domestic animals of unusual sizes, reptiles and rodents must be transported as cargo only.
Pets travelling as cargoIn case your pet has to travel alone, please note that we ship a wide variety of animals. You can be sure that your pet will travel safely and comfortably to its destination.
The total weight of the animal, container and food (carried in aircraft hold) is charged at the applicable rate.
The shipper has to ensure that cages and number of pets per cage, meet the standards as required by IATA. Please consult your Cargo agent for the formalities.
BookingPlease contact our Air Mauritius Cargo Office or liaise with your freight forwarder who will provide you with valuable guidelines on how to prepare your pets for travel, assist with the relevant formalities and book space with Air Mauritius.
Prior to your travel, you must ensure that your pet is in good health, vaccination certificates are up to date and all relevant permits (export/import/transit) are in order.
In general, when travelling with pets, passengers must bring along originals and photocopies of all documents including :
- Export/import/transshipment permits or licenses from your departure/destination/transit country's relevant authorities
- Valid health and rabies vaccination certificates
- Any additional documents that may be required by your departure/destination/transit country's authorities
For more details regarding the required permits, we request you to contact the Livestock and Veterinary Services Division of the concerned Ministry.
In the event, your pet is in transit in Mauritius with long/overnight connection – we can make special arrangements, against a fee, for a service provider to attend to your pet for it to be fed and have a walk around.
Government regulations and policiesFor your pet to travel hassle-free, please do take note that all animals, upon landing in any country/region, may be examined by government veterinary officials. Keep in mind that veterinary inspection fees may be charged.
Local veterinary health certificates obtained from animal clinics are not sufficient to clear government veterinary inspections, and make sure that vaccination certificates are up to date and all relevant permits (export/import/transit) are in order . To obtain these documents, such as government approved health certificates, please contact the local authorities of the country to which you are travelling.
The import of any live animal into Mauritius is regulated under the Animal Disease Act 1925, and as such, an import permit will need to be obtained from the Livestock and Veterinary Division of the Ministry of Agro Industry and Food Security (t: +230 454 1016, e: petimport@govmu.org). Your pet will be quarantined on arrival for a duration of 5 days, which could be extended to 30 days depending on the country of origin. You should also provide the authorities with the details of the person who will pick up the live animal from the quarantine centre at Réduit, Mauritius. Quarantine charges will apply.
Guidelines for importation of pets into Mauritius or export from Mauritius.
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