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CHECKED BAGGAGE

Wondering how many checked baggage items you can bring along on your Air Mauritius flight? Keen to find out the size and weight limits for each baggage item? Find out essential information to prepare your baggage for check-in!

 

As our passenger, you are entitled to a checked baggage allowance based on various factors such as the fare paid, the class of travel, the origin and destination of your whole itinerary, as well as your Kestrelflyer membership, as applicable. 

Before your flight, we recommend that you give due attention to the checked baggage allowances and make yourself aware of the excess baggage charges. You can pay your excess baggage charges online via Manage Booking or at our local ticket office or through our Call Centre (+230 207 7575). 

 

alertSPECIAL ALERT

Please click here for special conditions applicable to passengers travelling with 15" Mac Pro devices.

 

HAVE YOU ALREADY BOOKED YOUR TRIP?

In that case, you can simply click on the MANAGE BOOKING section of the website for personalised information about your baggage allowance based on your itinerary.

 

 

Baggage Dimensions

As a general rule, the maximum weight for any piece of checked baggage is 32 kg and the dimensions (length + width + height) should not exceed 158 cm.

 

Please note that for dimensions exceeding 158 cm up to a maximum of 300 cm, a surcharge will apply.

Finally, if your baggage dimensions exceed 300 cm, we request you to make prior arrangements for the baggage to be carried as cargo. Please call us on +230 207 7575 for more information.

 

 

Piece and Weight Concepts

 

There are two standard checked baggage allowance concepts:


Weight concept: Measured by the total weight of checked baggage (shown as weight amount on ticket in kilos).

Piece concept: Measured by the number of pieces of checked baggage (shown as number of pieces on ticket,- with a maximum weight allowed per piece).


Checked baggage allowance based on origin:

Based on the piece and weight concept, the baggage allowances for each sector of travel with Air Mauritius are shown in the section below.

Note that the baggage allowance is per passenger, whether an adult or a child (as from 2 years of age).

Other conditions affecting checked baggage allowance:

  • For transatlantic destinations, the transatlantic airline baggage policy will be applied.
  • If another airline is involved in the journey, the most significant carrier’s baggage policy will be applied as per IATA resolution 302.
  • If the journey consists of a stopover and the journey resumes with a different airline, 2 separate baggage policies will be applied.
  • Infants are allowed one piece of 23 kg in both Economy and Business class, except on the Mauritius-Rodrigues leg or vice-versa, where the allowance is one piece of 5 kg.
  • Baggage in the below table(s) is carried free of charge provided that the dimension (height + width + length) does not exceed 158 cm. If the dimension is exceeded, it will be considered as oversized baggage and charges will be applied.

    Choose Your Origin

    The baggage allowance per passenger (adult or child) is as follows:

     
    Travel Class
    Travel Class
    DestinationBusinessEconomy
    Rodrigues 15 kg
    Reunion
    1 piece/23 kg
    Madagascar2 pieces/ 32 kg each1 piece/ 23 kg
    Johannesburg/Cape Town/Oceania/Asia2 pieces/ 32 kg each2 pieces/ 23 kg each
    Paris & Europe (via Paris) with Air France2 pieces / 32 kg each1 piece/23 kg
    London, Geneva, Europe via London or Geneva2 pieces/ 32 kg each2 pieces/ 23 kg each

     

     

    The baggage allowance per passenger (adult or child) is as follows:  

    Destination

    Travel Class

    Business

    Economy

    Mauritius/Rodrigues 1 piece/23 kg

    Madagascar/Johannesburg/Cape Town/Oceania/Asia

    2 pieces/32 kg each

    1 piece/23 kg

    Paris and Europe destinations via Paris with Air France2 pieces/32 kg each1 piece/23 kg
    London, Geneva, and Europe destinations via London or Geneva2 pieces/32 kg each1 piece/23 kg

     

     

    The baggage allowance per passenger (adult or child) is as follows:  

    Destination

    Travel Class

    Business

    Economy

    Mauritius/Rodrigues/Reunion/Johannesburg/Cape Town/Oceania2 pieces/32 kg each1 piece/23 kg

    Asia

    2 pieces/32 kg each

    2 pieces/23 kg each

    Paris and Europe destinations via Paris with Air France2 pieces/32 kg each1 piece/23 kg
    London, Geneva, and Europe destinations via London or Geneva2 pieces/32 kg each2 pieces/23 kg each

     

     

    The baggage allowance per passenger (adult or child) is as follows:  

    Destination

    Travel Class

    Business

    Economy

    Mauritius/Rodrigues2 pieces/32 kg each2 pieces/23 kg each
    Reunion/Madagascar/Oceania/Asia2 pieces/32 kg each1 piece/23 kg
    Paris and Europe destinations via Paris with Air France2 pieces/32 kg each1 piece/23 kg
    London, Geneva, and Europe destinations via London or Geneva2 pieces/32 kg each1 piece/23 kg

     

     

    The baggage allowance per passenger (adult or child) is as follows:  

    Destination

    Travel Class

    Business

    Economy

    Mauritius/Rodrigues/Reunion/Madagascar/Johannesburg/Cape Town/Asia

    2 pieces/32 kg each1 piece/23 kg
    Paris and Europe destinations via Paris with Air France2 pieces/32 kg each1 piece/23 kg
    London, Geneva, and Europe destinations via London or Geneva2 pieces/32 kg each1 piece/23 kg

     

     

    The baggage allowance per passenger (adult or child) is as follows:  

    Destination

    Travel Class

    Business

    Economy*

    Mauritius/Rodrigues/Reunion/Madagascar/Johannesburg/Cape Town/Oceania

    2 pieces/32 kg each1 piece/23 kg
    Paris and Europe destinations via Paris with Air France2 pieces/32 kg each1 piece/23 kg
    London, Geneva, and Europe destinations via London or Geneva2 pieces/32 kg each1 piece/23 kg

    *Carry More Offer

    FROM MUMBAI/DELHI/CHENNAI TO SELECT ROUTES ON AIR MAURITIUS OPERATED FLIGHTS ONLY

     

    Take advantage of our Carry More offer and benefit from 2 X 23 kg bags each, per person.

     

    Applicable for tickets issued from 31 Jan 2024 until 31 Oct 2024, for travel in Economy class. 

     

    Students will be permitted to carry one additional check-in bag, i.e. 3 pieces of 23 kg each.


     

    The baggage allowance per passenger (adult or child) is as follows:  

    Destination

    Travel Class

    Business

    Economy

    Mauritius/Rodrigues/Reunion/Madagascar/Johannesburg/Cape Town/Oceania/Asia

    2 pieces/32 kg each1 piece/23 kg

     

     

    The baggage allowance per passenger (adult or child) is as follows:  

    Destination

    Travel Class

    Business

    Economy

    Mauritius/Rodrigues/Reunion/Madagascar/Johannesburg/Cape Town/Oceania/Asia

    2 pieces/32 kg each1 piece/23 kg

     

     

    Conditions applicable to checked baggage for India, South Africa, and Australia

    India

    Passengers arriving on international flights and those who have a connecting domestic flight in India are requested to comply with the following rules: 

    • In order to avoid running the risk of finding yourself with missing baggage at the final destination, please note that all your baggage would need to be cleared through customs at the first port of entry in India, even if already tagged through the ultimate destination in India.
    • We also wish to advise all passengers that liquids, aerosols, and gels bought duty free are not allowed in the cabin on domestic flights in India.

    Australia/South Africa
    The following special rules are required to be kept in mind by any passenger arriving from international flights and connecting to a domestic flight in Australia or in South Africa:

    • At the first port of entry in Australia or in South Africa, you are requested to clear your baggage through customs.
    • For the onward domestic point, you are requested to register your baggage at a check-in counter.

    Extra Baggage Allowance for Special Categories


    Student travelling
    Students

    Going overseas for studies and wondering where to pack in those precious books? Don’t worry! Air Mauritius has got you covered.

    All students travelling on student fares are entitled to one additional piece of luggage of 23 kg maximum except for travel between Mauritius and Rodrigues. The additional allowance will be mentioned on your airline ticket, however applicable charges will apply for any baggage in excess of the authorised limit. 
     
    You will be asked to produce the supporting documents at the ticket counter for verification purposes: 

    • Passport with Student Visa and 1 photocopy. 
    • Proof of Registration as Overseas Student and 1 photocopy.  

    Seamen

    Working on a ship and wondering how the same baggage that fits into those roomy shipping containers will find its way onto our sleek aircraft? Air Mauritius understands your special needs!

    • Seamen travelling on seaman's fares will be entitled to one additional free piece of luggage up to a maximum of 23 kg.
    • The additional allowance will be specified on the ticket.

    However, charges will apply for any piece of luggage over and above the free baggage allowance.

     

    Kestrelflyer Gold and Silver members

    Are you a Kestrelflyer Silver or Gold member? You can carry more checked baggage as a membership benefit!

     

    We offer the following additional baggage allowance on Air Mauritius for Kestrelflyer card holders:

     

    Kestrelflyer membership tierAll Routes except RodriguesRodrigues
    Gold card holders 1 extra piece/23 kgs 8 kgs
    Silver card holders 1 extra piece/23 kgs 5 kgs

    Note:

    • This additional allowance is applicable only on Air Mauritius direct flights from/to Mauritius. 
    • The additional baggage allowance is not applicable on code share flights operated by South African Airways, Emirates Airlines, Malaysian Airlines, Kenya Airways and Virgin Australia. 

     

    Additional points to be kept in mind
    Right of refusal

    Please note that Air Mauritius reserves the right of refusal with respect to checked baggage which is inadequately packed or unsuitable for air carriage due to its weight, size or nature.

    Name tags

    Further, to ensure that your baggage reaches you promptly, every piece of checked baggage should display the passenger’s name. We recommend that all checked baggage bear your name label externally and if you do not wish to have your home address on your baggage, we request you to place at least your temporary and business addresses on the bag.

    Damaged baggage

    While we make every attempt to accommodate you, if your bag is damaged, Air Mauritius staff has the right to ascertain that it can reasonably withstand normal handling before it is accepted at the check-in counter. If your baggage is accepted, we shall duly bring the damage to your attention and label the bag with the concerned tag bearing your signature.

    Confirmation of Final Destination

    When accepting baggage, our staff shall confirm your final destination as you may be subject to a separate contract of carriage by the connecting airlines.

     

    Excess Baggage

     

    Shopped and shopped till you dropped? We understand if you can’t fit all your baggage within the applicable allowance, even though we endeavour to keep your allowance as flexible as possible.

    Please note that we are happy to carry your excess baggage, subject to the following:

    • Available space
    • Aircraft type
    • Aircraft set limitation
    • Weather conditions

     

    You can pre-purchase excess baggage online while making your booking or, if you have already booked your tickets, you can add these services through the Manage Booking section. Alternatively, you can pay for excess baggage charges at our local ticket office or through our Contact Centre (+230 207 7575). 

    For more information regarding excess baggage charges, click here.

    Forgotten to pay for excess baggage in advance? Don’t worry! You can always pay at the airport on the day you are flying out.

     

    Standard Baggage Check-In Procedures

    Baggage acceptance at check-in desk opens at least three hours prior to departure

    Our check-in staff shall ensure the following for your information and ready reckoning:

    • Dangerous goods signage is prominently displayed on the check-in desk.
    • Assess the exact weight and pieces information based on your proposed checked baggage and identify excess baggage (if any).
    • Ask security related questions for your safety and that of your fellow passengers.
    • Enquire deeper into items that, due to their nature, might contain dangerous goods.