If you have a medical condition, please consult your doctor
on fitness for travel.
Should your medical or physical condition require individual
attention on emplaning, deplaning or during flight you
should indicate this at the time of making your reservation.
We may require medical clearance from our doctor in case of
doubt. Click here for guidance.
If your condition requires that you fill a Medical Certificate of Fitness for Air Travel, click
here for the appropriate form.
If you need to carry medical equipment on board, please
note the following
procedures
Please also note that a non-autonomous passenger can only be accepted if accompanied by an able-bodied person capable of helping him/her with his/her physiological needs during the flight.
Air Mauritius may entertain requests from passengers to store personal medical items on board, at its sole discretion and to the passenger’s own risks and with no liability towards Air Mauritius under any circumstance.
Click
here for the discharge sheet which must be duly filled in and signed by both the passenger and an Air Mauritius Cabin Crew.
Note
1. Medical items cannot be biological samples or be of such nature or in such conditioning as to pose a hazard to Crew or to other normal items.
2. Medical items must satisfy
Dangerous Goods Regulations (DGR) for cabin carriage.
Air Mauritius provides mobility aids at airports for
passengers with reduced mobility.
Special arrangements are available for passengers with other
disabilities.
In some cases we may require that the passenger be escorted.
You need to advise Air Mauritius Reservations of such need preferably not later than 72 hours before
departure.
Young passengers aged between 5 and 14 years may travel as Unaccompanied Minors (UM).
The guardian must notify Air Mauritius at the time of reservation, fill in the appropriate documentation and pay the applicable fare for the UM service.
Air Mauritius offers a range of special meals for Medical and Religious purposes.
Please click
here for more information.
On all Air Mauritius flights you have the possibility to
reserve seats at the time of reservations.
Whilst we will endeavour to allocate that seat to you, we
reserve the right to assign a different seat to you without
prior notice.
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Expectant mothers may travel without any restriction up to
28 weeks of pregnancy, unless otherwise advised by their
doctors. For pregnancies beyond 28 weeks or complicated
pregnancies, a medical certificate signed by a registered
gynaecologist / obstetrician is required.
Passengers are however advised to check relevant country
regulations as some authorities (e.g Government of Malaysia)
refuse admission to foreign ladies in advanced state of
pregnancy, i.e 6 months or more, except if being in transit
for a stay of maximum 72 hrs (extension not allowed).
Infants may travel without a medical clearance after the
first week of delivery.
Two infants travelling with one adult may be accepted for
travel only if the second infant is over 12months and is
able to sit in an approved
car seat.
An infant will not be allowed a carry cot if he/she is
either more than 12 months old or weighs more than 11 kg,
whichever condition is the most constraining will apply.
For applicable fares and baggage allowances, child and infant ages are based on age at date of travel on each sector not age at time of booking.
Hence if for a return ticket, an infant is turning two on the return leg, the applicable fare will be half the return infant fare on one leg plus half the return child fare on the return leg. For the baggage allowance on departure, the infant will be entitled to 10 kg(infant allowance) and 23 kg on return(normal allowance for child of aged 2 and above).
Your pets will be carried as checked baggage subject to the
following:
- Prior reservation is made
- Animal is housed in a crate complying with IATA live
animals regulations.
- Documentary requirements of states are complied with.
- Applicable excess baggage is paid (except for service
animals)
For applicable Conditions of Carriage click
here
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