Should your health condition require special attention at boarding, deplaning, or during flight, you must indicate this at the time you book your flight. For your safety, we may seek medical clearance from our doctor if we have doubts about your ability to travel.
In this case, a Medical Certificate of Fitness for Air Travel (MEDIF) must be filled in by your attending physician and signed by the airline doctor.
Passengers who are required to fill in a MEDIF form will not be able to purchase their ticket online.
Please contact your nearest Air Mauritius office. for your booking.
If you need to carry medical equipment on board such as incubators, respirators, nebulizers, or ventilators, please note that special conditions apply and that a request must be made to Air Mauritius at least 72 hours before departure
Please also note that non-autonomous passengers must be accompanied by an able-bodied person capable of assisting them with their physiological needs during the flight.
Medical items stored on board
Air Mauritius may store personal medical equipment upon a passenger's request. This is entirely at the discretion of Air Mauritius, who will not be held liable. Passengers will need to fill in a discharge sheet
and have it signed by a crew member.
Please note that :
Medical items cannot be biological samples or be of such nature or conditioning as to pose a hazard to people or to other items.
Medical items must satisfy Dangerous Goods Regulations (DGR) for cabin carriage.
Special meals to meet medical or religious requirements can be ordered by passengers who cannot take the standard menu offered. It is recommended that you request your special meals when you book your flight, at least 24 hours before departure while a 48 hours advance notice is required for kosher meals (KSML).
A TRAVEL TIP FROM AIR MAURITIUS
Whether you'd like to sit in a window, aisle or exit seat, in the front, the back, or in the middle of the plane, please note that you have the option of selecting your seat on any Air Mauritius flight at the time you book your flight, even if you're traveling in Economy Class. However, we reserve the right to assign you a different seat without prior notice if it is unavailable.