Press Communique, 21 February 2024, 12h30 - Flight disruptions due to Tropical Storm Eleanor (Bulletin 1)
Flight disruptions due to Tropical Storm Eleanor
Passengers traveling on flight MK 248 scheduled for today at 22h00 to St Denis de La Réunion have been transferred to flight MK 238 at 15h20 on Wednesday 21 February 2024.
All flights to and from Rodrigues scheduled for Thursday February 22 have been cancelled due to expected strong winds at Plaine Corail. We will communicate the rescheduling of these flights depending on weather conditions.
Change of travel dates
If you have a trip planned until 29 February 2024, Air Mauritius offers you a free change on the same route until 31 March 2024.
Website
A dedicated page on our website airmauritius.com gives access to updated information about the flights affected.
This page also allows passengers to remotely manage their bookings.
Active communication with passengers
In order to ensure regular and efficient communication, we make an urgent appeal to our passengers to ensure that their cell phone numbers are provided in the bookings through our travel agencies partners.
Passengers impacted by delays, cancellations and rescheduling will be individually contacted by Air Mauritius commercial teams via SMS and/or email.
Practical Information
It is advisable to take into account the following before reporting at the airport:
- Information on the flights operated and the status of your booking, available on https://www.airmauritius.com/manage/Update_booking
- Regular updates will be communicated and available on https://www.airmauritius.com/news and on all Air Mauritius official Social media platforms.
- Passengers are kindly requested not to proceed to the airport if they have not been informed in advance of the status of their bookings.
Air Mauritius is monitoring the evolution of tropical storm Eleanor and is preparing for the resumption of its flights in order to transport its passengers to their destination as quickly as possible.
