Your travel requirements guide

Travel formalities vary according to passenger profiles. To help you plan a typical journey on Air Mauritius in the best manner possible, please find herewith some of the key considerations and requirements.

Please note that this is not a complete list of all possible requirements around the world. We recommend that you visit the IATA Travel Centre before your trip for information about travel requirements of the countries you will be visiting or transiting in and also check with the relevant authorities of those countries to avoid last minute issues.

It is your responsibility to ensure that you possess all required travel documents according to the specified standards.

Check this section for government, airline and airport regulations which may affect your travel

Travelling from South Africa to Mauritius

  • Passengers need to provide a proof of accommodation (hotel, etc.)
  • For travellers staying with a family member: they need an invitation letter, copy of the passport of the family member and a copy of the family members permanent residence in Mauritius.

Minors travelling to or from South Africa

Click here to view immigration regulations for travelers under the age of 18, travelling into/out of/transiting South Africa

Permit to travel outside French territory for minors - effective on January 15, 2017

A child who travels abroad without being accompanied by one of his or her parents must submit the following 3 documents:

  • Valid identity document of the minor: identity card or passport + visa, if applicable according to the requirements of the country of destination (to be verified by consulting the country profiles of the site)
  • Photocopy of the identity document of the parent or legal guardian who signed the form: identity card or passport; the document must be valid or expired since less than 5 years.

Carriage of Mac Pro devices on Air Mauritius flights

From 12 September 2019 onwards and until further notice, all passengers, when traveling with 15" Mac Pro devices, must have printed confirmation that the device is not eligible for the recall program by Apple Inc. More information.

The carriage of Samsung Galaxy Note 7 is banned on all Air Mauritius flights. 

This ban applies to devices carried on the passenger, in carry-on baggage, in checked baggage and as cargo or mail. 

New Zealand introduced the electronic Travel Authority (NZeTA) on 01-Oct-19.

In this context, all travelers to New Zealand must obtain their NZeta prior to departure from their country of origin by submitting their application online on the official New Zealand website.

This applies to all travelers, including those originating from visa-waiver countries.

Effective 1 January 2024, foreign nationals entering Malaysia are required to fill in the Malaysia Digital Arrival Card (MDAC) via the Malaysian Immigration Portal:

This online procedure must be carried out within three days before arriving in the country, also considering the day of travel in the calculation.

Example: If the passenger is scheduled to arrive in Malaysia on January 7th, the MDAC can be filled starting January 5th.

Upon arrival, travellers must present the completed MDAC to the border authority in addition to their passport.

Italian citizens with permanent residence (PR) status or with a Long-Term Pass in Malaysia are exempt from this requirement.

France has strengthened its immigration policy, and flights coming from Mauritius are subject to double checks (MK/AF). Temporarily upon exiting the plane and then at immigration at CDG and/or at the destination city.

Mauritians coming to France must have a certificate of hosting issued by the municipality of the host's place of residence (an authenticated document).

Attestation d'accueil | [in French]

The certificate of hosting concerns any non-European foreigner wishing to stay in France for less than 3 months, for private or family visits. Please note, you do not need to request a certificate of hosting if the person you are hosting falls into one of the following categories:

  • They have a Schengen circulation visa
  • They have a visa "residence permit to be applied for within 2 months of arrival in France."
  • They are coming for humanitarian reasons
  • They are coming for a cultural exchange
  • They are in a medical emergency situation
  • They are coming for the funeral of a relative

Advanced Passenger Information System (APIS)

Like all other airlines, we collect necessary passport and travel information for government authorities. The information you provide is sent and managed securely to the relevant authorities. Please refer to our privacy policy for more details.

For the most up-to-date information on travel requirements around the world, please visit the IATA Travel Centre and consult the relevant authorities of your travel destinations.

Depart Smart: Travel tips for your passport and visa

  • Use a passport cover to protect your passport, but remove it at immigration counters to expedite the process.

  • Make a laminated, wallet-sized copy of the main page of your passport.

  • Keep an electronic copy of the visa for the country you're traveling to on your phone.

  • Mind your passport. If you are at home, keep your passport in a secure, dry place. On the road, keep it in your money belt or some other place that is zipped or locked up, out of sight, and hard to get to.

  • Triple-check your visa requirements.

  • Know your embassy and consulates in the country you are travelling to.

  • If you are struggling with your visa, hire a professional.

  • Maintain a friendly demeanour at passport control. 

Customs and Security

Tips for clearing customs and security checks with ease.

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Assistance and Health

We take special care to ensure that you and your loved ones have a safe and comfortable journey!

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Find out all you need to know before you start packing your bags! 

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