Wi-Fi

Stay Connected

Stay connected with the world while soaring through the skies. Our in-flight Wi-Fi service ensures you can access information, keep in touch with loved ones, and stay productive during your flight.

Free Wi-Fi Access

Business Class passengers and KestrelFlyer Gold members enjoy complimentary* Wi-Fi access on our Airbus jets.

To access the service, choose the Promo Code option on the Wi-Fi portal and enter the 8-letter Wi-Fi access code already sent to you via email.

If you don’t have the code, you can retrieve it from wifi.airmauritius.com using your Ticket Number, Flight Number and Flight Date.

How to retrieve your Promo Code

Your complimentary access duration is for 1 hour.

For longer access, you may choose a paid plan if required.

* Please note Wi-Fi is available on selected Airbus A330-900neo and A350-900 aircraft. It is not available on A330-200 and ATR aircraft.

Paid Wi-Fi Access Plan

Passengers can choose from three packages:

MK Chat: Full flight for USD 7

Enjoy unlimited text messaging (Messaging apps only - Whatsapp, iMessage, Messenger, WeChat etc). No photos/videos.

MK Essential: One Hour for USD 10

Enjoy limited access to surf the web and check your emails while flying (excluding video and music streaming) for 1 hour.

MK Premium: Full Flight for USD 18 / USD 20 / USD 25*

Enjoy unlimited browsing and stay up-to-date throughout your flight.

*MK Premium price varies depending on flight duration:

USD 18 for short-haul
USD 20 for Medium-haul
USD 25 for Long-haul

Connecting is simple

Simply switch your device to Airplane Mode, enable Wi-Fi, select 'MK_Inflight' network, and open your browser about 20 minutes after takeoff (around 10,000 feet).
Wi-Fi deactivates about 20 minutes before landing, as advised by the crew.
Type www.wifi.inflight.viasat.com in your browser.
Follow the steps on the portal to purchase a plan and start surfing.

Network availability

Optimal Use

In-flight Wi-Fi operates at a slower pace than the high-speed connection normally experienced on land. To help your data last longer, please avoid data-heavy tasks like video streaming or software updates.

Coverage

While we endeavour to ensure that Inflight Wi-Fi is normally available while the aircraft is in the cruise phase during your flight, we cannot guarantee that it will be uninterrupted or error free during the course of your flight. Since the use of Inflight Wi-Fi is subject to regulatory approval in the airspace above each country, depending on the particular flight path, there may be some temporary suspension. The service will be restored when the aircraft leaves that airspace.

System failure and others

Please be aware that access to Inflight Wi-Fi may also be suspended temporarily and without notice in the case of system failure, or for other reasons beyond our control.

Our cabin crew is pleased to assist you with optimising your Wi-Fi experience. Please turn to them in case you face any issues, but do take note the availability and quality of internet service is not within their control.

Wi-Fi Terms and Conditions