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12.1 If we make arrangements for you with third party to provide any services other than carriage by air, or if we issued a ticket or voucher relating to transportation or services (other than carriage by air) provided by a third party such as hotel reservations or car rental, in doing so we act only as your agent. The terms and conditions of the third party service provided will apply.
12.2 If we are also providing surface transportation to you other conditions will apply to such surface transportation. Such conditions are available from us or our authorised agent upon request.