TIME LIMITATIONS FOR ALL TYPES OF CLAIM & ACTIONS

Find below the relevant informations on time limitations on claims and actions.

16.1 Notice of Claims

Acceptance of Baggage by the bearer of the Baggage Check without complaint at the time of delivery is sufficient evidence that the Baggage has been delivered in good condition and in accordance with the contract of carriage, unless you prove otherwise. If you wish to file a claim or an action regarding Damage to Checked Baggage, you must notify us within seven (7) Days from the date the Baggage has been placed at your disposal. Every such notification must be made in writing.

16.2 Limitation of Actions

Any right to Damage shall be extinguished if an action is not brought within two years of the date of arrival at destination, or the date on which the aircraft was scheduled to arrive, or the period of limitation shall be determined by the law of the court where the case is heard.